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I requested regarding the port in facts she used and mainly because it turned out, she entered the incorrect Account quantity. I requested her to try once again to which she replied “If it doesn’t function, I'm not attempting again”. Maybe she could enter the right selection and none of this would have transpired. Once the port was successful (with the proper information). I questioned concerning the promotional poster stating four traces for $one hundred. She claimed, “that’s for those who port in 4 strains” (NOT Real). I then requested with regards to the promotion of introducing a line to my account. Once again, she replied, “that’s for port in just” (Yet again NOT Correct).

they have got no consumer service and no Management worst determination ever.. I suppose i should get them to court docket it will Value them way over the $fifty dollars they owe……

June 27, 2015 at eight:30 pm My father 77 yrs old walked into metro to tell them his telephone wasn’t Doing work . The accosiate told him which the cell phone is no longer affiliated with metro that they may give him a whole new a person for no Coastline . My dad agreed and instructed them he wished exactly the same type meaning a simple flip mobile phone with crucial pad . Rather the accosiate sent him property by using a touch monitor Android . He despatched a seventy seven disabled male which has a contact monitor telephone . My father went back precisely the same day and instructed him it’s the wrong mobile phone he doesn’t learn how to utilize it and they laughed and he remaining . I are already contacting my father for 2 times and finally felt a little something was Improper And that i acquired to his household and he was just sitting down there in his place with Call to nobody and my dad consider medication and he wants me .

” I can't believe that All those phrases passed the lips of the shopper service representative. There is ALWAYS anything one can do to you should a client. I'm 57 many years aged and recognize that rule pretty very well. Metro PCS has just missing a purchaser of near to a decade. I plan to distribute the term by way of social media marketing. There's no justification with the way I had been addressed. Most likely this keep is actually a very poor exception into the norm. Otherwise, your company is in dire need of a shakeup. No excuse at any time for such arrogant and impolite habits.

.and once we seek to contact a cooperate Workplace, it offers us correct again to buyer service; Every person we speak states, “I’m sorry”, Indeed, you happen to be….never be sucked in by their good ‘specials’; you'll find less costly strategies through unique providers available Together with the very same services; Metros charges aren’t that wonderful, you can get the identical or far better prices with other carriers …. help you save oneself a lot of problems and problems DON’T Obtain OR DO Small business WITH METRO PCS they will lie to you, they can make use of you, they can take your hard earned money and run

Costumer service encouraged that I'd personally have the refund mailed to my address in a very Look at in just eight months. I had no decision and had to attend. Following the 8th week of not acquiring the refund I went to exactly the same local Office environment and spoke with Ericka she advised that this is costumer service’s problem no Metro’s I was entirely shocked. Named costumer service and talked on the agent for minutes since they couldn’t Track down absolutely nothing as such transaction has happened. I've contacted CSR more than ten moments considering that then and no-one even knows regarding the transaction. went to a similar local Place of work again and again with damaging response as they're able to’t aid which Which. It is 05/13/2016 the fifth month I haven't gained my income. This Matt guy that's I believe the supervisor for this retail store and really Positioned at Yet another Workplace is irresponsible and doesn’t treatment about purchaser’s wants and even worse Metro is sitting on my dollars. I'll get to to any attainable authority to file a proper criticism and ask for my funds. This is certainly complete insanity and I wouldn’t count on these types of injustice would occur in these days’s aggressive current market. I'll keep up using this type of right until I get my money back.

I’ve experienced service together with your company for quite some time and when I was in a position to retrieve my simply call log right after dropping your service you’d be so file***ing fired! Your dummies are much too stupid to put in writing A brief patch to disable the stipulations web page to permit me use of my account? That is some dumb XXXXX! You gained’t correct the challenge or think of A brief Option. I’m so f***ing Fed up with calling these numbskulls who won’t or don’t generate a Notice to the account about the issue/grievance so I’m not pressured to complete exactly the same dumb ass dance Along with the idiot who solutions the cellphone.

Your company is a total rip off!! You steal cash from your buyers!! You strike my account two times for payment! After which After i call CS, they’re much too Silly and explain to me you persons don’t Possess a fax range to fax the ppwk my lender really should correct the problem?? You realize not Everybody live significant and drives a Mercedes!

February two, 2016 at eleven:02 am The costs of accomplishing small business with Metro PCS is way in excess of the purchase of a communication unit. What you think you conserve in hard earned pounds turns into you investing your money, your Vitality and your time and effort with the opportunity of turning into that purchaser we don’t want to cope with Despite the fact that you’ve under no circumstances been that purchaser any place else. I bought a mobile phone 1 7 days and 2 times back. The store was empty when I bought there I found and compensated for your phone even though the rep was putting together my cell phone I listened to and witnessed a couple of shoppers come in aand check with queries both of those instances the rep under no circumstances answered the problem but built snide, impolite remarks he instructed 1 client she could depart and he didn’t need to have her business enterprise and the other referred to as him impolite and disrespectful before she turned and walked out. I just wanted him to finish with me so I could go away. At the time accomplished I still left. I get residence to discover the cell phone now provides a concept stating phone storage minimal. I make an effort to tinker all-around and fix it to no avail so the next Friday was the soonest I could get again to The shop to see what I required to do. On coming into The shop is vacant I notify the same rep that bought me the phone what The problem was given that he had been the try this out sole one in The shop on equally events. He said I wanted an SD card I stated fine let’s get it done and in which does it go? He took 1 from explanation the shelf opened the package and place the SD card in the cellular phone when handing me the adapter he proceeded to make an effort to proper The difficulty Along with the phone storage and memory concern in the course of that time just one individual came in with whom he took challenge and so they remaining because of his attitude in the direction of them. Following an hour attempting to fix the issues in between prospects coming in I patiently waited right until I saw the time that experienced handed and had to leave the rep named Mike as he told me said ok come back either Saturday or Sunday and I could have far more time to determine the situation.

October six, 2018 at twelve:03 pm Hi I are already with MetroPCS For many years and in no way experienced complications right until they blocked me from having the ability to make on-line payments and more than the phone payments. I happen to be Performing for over a year to fix this problem. I used to be informed go into a corporate office and the issue might be fixed. So I did to no avail. So I named now and spoke having a agent identify Jeremy who kept telling me he would submit a ticket that can take 72hours to get a reaction. I discussed to him that its been going on for a 12 months and I would want to get to The underside of it. He continuously held pushing this ticket on me And that i declined and requested to talk to a supervisor so possibly we could handle matters right now while I had been to the cellphone.

I had been told that I would've at least 2 or 3g protection where by I now reside And that i basically don’t have any. I return to the store soon after what I suppose was my 7th day only to find out it had been my 8th, considering the fact that they rely the working day of transaction also.

That didn't transpire so I went to the same retailer in Tampa once again. I was explained to that MetroPCS is refusing to release my contact number that was illegally ported back to T-Mobile. They may be OWNED BY Precisely the same COMPANY! It is actually outrageous that it was so easy for an imposter to obtain my amount ported out than it really is for me to acquire my own telephone number again.

Also to top all of it off, she waited to talk to me so extensive that The shop was closing Once i finally obtained her around the telephone. So we visited The shop the next day. When I notified the supervisor of my experience, I see where by Erica get it from. He was becoming impolite, sarcastic by smiling at our agitation and anger, producing each and every justification inside the e-book for her prior behavior and not of any assistance. In the supervisor on down, nobody in that keep appreciates regarding the phones that they're advertising. They are just providing buyers just about anything. Right after about one hour or two went by, my mom and dad were being last but not least pleased with there cellphones and we were being able to leave The shop. I might in no way take a look at that individual retailer once more and would be certain no person I do know don't possibly.

April 29, 2017 at 5:29 pm one of several worst companies I’ve ever handled definitely bad consumer service lousy relationship service they’re just weak throughout, paid out my Monthly bill yesterday & my service was cancelled nowadays I’m 6 1/2 months Expecting I’m trapped at do the job without any entry to my mobile phone I connect with can’t speak to a Reside man or woman so I contact the place I compensated my bill theres nothing at all they will do supposedly I need to pay out more cash they dropped a buyer severely Here visit our website is the run all-around & I don’t will need it.